Refund and Returns Policy

At Quickserinds, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are happy to help you with a return or exchange. Please read our refund and returns policy below for full details on how to process returns, exchanges, and refunds.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be in new, unused, and undamaged condition.
• The item must be returned within 30 days of receiving the order.
• The original receipt or proof of purchase must be provided.
• The item must be returned in its original packaging (if applicable).

2. Items Not Eligible for Return

The following items are not eligible for return or exchange:

• Personalized or custom-made items.
• Products that have been used, washed, or altered.
• Items marked as "final sale" or non-returnable at the time of purchase.

3. How to Return an Item

If you wish to return an item, please follow these steps:

1. Contact Us: Reach out to us at [email protected] or by phone at +1 918-969-3369 to initiate the return. Please include your order number and the reason for the return.
2. Return Authorization: Our customer service team will review your request and provide you with a Return Authorization (RA) number. Please include this number on your return package.
3. Package the Item: Carefully package the item in its original condition, including all accessories, documentation, and packaging.
4. Ship the Item: Return the item to the address we provide. Customers are responsible for the cost of return shipping, unless the item was damaged or defective upon arrival.

4. Exchanges

If you wish to exchange an item for a different size, color, or product, please follow the return process outlined above and contact us for assistance. Once we receive the returned item, we will process the exchange. If there is a price difference between the returned item and the exchange item, you will be charged or refunded the difference as applicable.

5. Refunds

Refunds are issued to the original method of payment once the returned item has been inspected and approved. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. Refunds will only be issued for the item price, excluding any shipping fees.

5.1 Partial Refunds

In certain cases, we may offer a partial refund for items that show signs of use, damage, or missing parts. The refund amount will depend on the condition of the returned product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] within 7 days of receiving the order. We will provide a prepaid return shipping label and issue a full refund or replacement at no additional cost to you.

7. Refund Processing Time

Once your return is received and inspected, we will send you an email to notify you that we have processed your return and issued a refund (if applicable). Please note that it may take 7 to 10 business days for the refund to appear on your payment method, depending on your bank or payment processor.

8. Late or Missing Refunds

If you have not received your refund after the processing time, please:

• Check your bank account again.
• Contact your credit card company or bank, as it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at [email protected].

9. Return Shipping Costs

Unless the item is defective, damaged, or incorrect, you will be responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.

10. Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us at:

Quickserinds
Email: [email protected]
Phone: +1 918-969-3369
Address: 17800 Colima Rd, Apt 769, Rowland Heights, CA 91748, United States